T1
Good for flights departing Terminal 1; confirm airline and flight number before pickup.
T1 / T2 / T3 / T4
Changi terminal drop-off guide
Confirm your terminal before pickup where possible. If you are not sure, send your flight number and departure time in the WhatsApp enquiry.
JB pickup flight-time buffer luggage fit WhatsApp quote
T2
Allow time for luggage and passenger drop-off at the correct departure level.
T3
Popular for many international departures; share terminal if already shown on your booking.
T4
Can require different terminal routing, so confirm early if your flight departs T4.
Not sure which terminal?
Choose 'Not sure' in the WhatsApp form and include the flight number. The final drop-off plan should be confirmed before departure.
Third-party names
Changi Airport and terminal names are used only to describe the drop-off location. They do not indicate an official relationship.
WhatsApp confirmation checklist
Pickup address or hotelPickup date and preferred timeFlight departure time and flight numberTerminal T1/T2/T3/T4 or not surePassengers, children, elderly passengers and luggageVehicle preference and language
Confirm pickup time, terminal and luggage fit
The form creates a route-specific WhatsApp message. Final fare and vehicle are confirmed there before booking.